CME Office: 
Series date: 
Wednesday, January 1, 2020 - 8:00am to Thursday, December 31, 2020 - 8:00pm

Learning Objectives:

As a result of participation in this activity, the clinician will be able to:

  1. Use the Four Habits Model to effectively: establish rapport, provide education, demonstrate caring and concern for the patient.
  2. Customize approach to communicate effectively and meet the needs of a diverse population.
  3. Practice communication techniques in small groups with trained actors with the goal to incorporate these techniques into all patient interactions.


1. Heather Choate, Project Manager III, TPMG Administration, SFO,
2. Marvin G Gin, Operations Specialist,TPMG Administration, 
3. Leah Klinger, MD, Adult and Family Medicine, SFO,
4. Diana Bojorquez, MD, Department of Pediatrics, SFO,
5. Eric Dummel, MD, Minor Injury Clinic, SFO,

Disclosure: All the presenters and the CME chief, Dr. Ingrid Lim have disclosed no financial relationships with commercial interest related to this conference.


Series location: 
San Francisco Kaiser Permamente
San Francisco, CA 94115
United States