Desired Practice: Improving our coaching skills is a personal journey for each of us. We will be building in additional follow-up at each medical center and MOB for continued practice and reinforcement of the skills. In addition, when Physicians register in KP Learn, their manager will be notified of the class they are attending so that they can support pre and post-course. There is a follow-up with the APIC's and practice with colleagues as requested. There is reinforcement at regular leadership meetings (eg. Chief/Manager).

Target Audience: Physician leaders and administrative leaders from TPMG and KFH


Tamara Ndoye, MD, Learning Consultant,

Dadra Mitchell, Senior Operations Specialist,

Molly Smith-Olsson, Ph.D., Organizational, and Leadership Development,

Jeffrey Sobel, MD, Cardiology/DSA,

Mary Staunton, MD, Mental Health/DSA,

Tamara Ndoye, MD, Learning Consultant,

Julie Sher, AMGA/DSA,

Angela Dew, MD, AMGA,

Christopher Covin, MD, APIC

Susan Bell, MD


  • Communicate with the brain in mind (the SCARF Model)
  • Generate insight and build effective communication habits with others
  • Establish a common approach to coaching

The Diablo Area designates this Live Activity for a maximum of 14 AMA PRA Category 1 Credit(s)™.  Physicians should claim only the credit commensurate with the extent of their participation in the activity. This credit may also be applied to the CMA Certification in Continuing Medical Education. Nurses may report credit towards the continuing medical education requirements for license renewal by the California Board of Registered Nurses.

The Professional Staff Education and Library Committee has determined that the speakers and planners for these activities do not have any conflicts of interest relative to these educational activities.


The Diablo Area is accredited by the California Medical Association (CMA) to provide continuing medical education for physicians.

Session date: 
10/05/2022 - 9:00am PDT to 10/06/2022 - 4:30pm PDT
  • 14.50 AMA PRA Category 1 Credit(s)™

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CME Office: