Planners, Planning Committee, & Faculty:

Faculty Members:

1. Diana Bojorquez, MD, Department of Pediatrics, SFO, Diana.Bojorquez@kp.org

2. Leah Klinger, MD, Adult and Family Medicine, SFO, Leah.klinger@kp.org

3. Victoria Woo, MD, OBGYN, victoria.g.woo@kp.org

4. Eric Dummel, MD, Department of OPIS, SFO, Eric.Dummel@kp.org

5. Mihal Emberton, MD, Adult and Family Medicine, SFO, Mihal.x.Emberton@kp.org

6. Stephanie Terry, MD, Department of OB/GYN, SFO, Stephanie.x.Terry@kp.org

7. Glenda Swetman, MD, Department of Dermatology, SFO, Glenda.L.Swetman@kp.org

8. Dan Santiago, MD, Department of Family Medicine, SFO, Daniel.Santiago@kp.org

9. Gabriele Poindexter, MD, Dermatology, SFO, Gabriele.B.Poindexter@kp.org

10. Arbella Kaldani, MD, Department of Family Medicine, SFO, Arbella.H.Malik@kp.org (12/6/23 workshop only) 

12. Ryan Guinness, MD, Department of Family Medicine, SFO, ryan.r.guinness@kp.org

13. Sarah Mandel, MD, Department of OBGYN, SFO, Sarah.Mandel@kp.org 

14. Tony Joseph, MD, Department of Emergency, SFO, Tony.A.Joseph@kp.org 

15. Sreelata Maddipati, Department of Anesthesiology, SFO, Sreelata.Maddipati@kp.org;

Planning Committee Members:

1. Heather Choate, Practice Specialist, TPMG Administration, SFO, Heather.a.choate@kp.org

2. Marvin G Gin, Operations Specialist, TPMG Administration, Marvin.G.Gin@kp.org

3. Leah Klinger, MD, Adult and Family Medicine, SFO, Leah.klinger@kp.org

4. Diana Bojorquez, MD, Department of Pediatrics, SFO, Diana.Bojorquez@kp.org

5. Eric Dummel, MD, Minor Injury Clinic, SFO, Eric.Dummel@kp.org

6. Chris Banh, Project Manager II, christopher.banh@kp.org

Target audience:

All SFO KP career physicians

Learning Objectives:

As a result of participation in this activity, the clinician will be able to:

1. Use the Four Habits Model to effectively: establish rapport, provide education, demonstrate caring and concern for the patient.
2. Customize approach to communicate effectively and meet the needs of a diverse population.
3. Incorporate these communication strategies and techniques into all future patient interactions.