As a result of this activity, participants will be able to: 

1  Use REMAP framework to facilitate difficult conversations.

2. Recognize emotional cues and respond with empathic statements or non verbal communication

3. Map patient values in order to make appropriate medical recommendations. 

Speaker: Diana Bojorquez, MD and Heather Choate

Disclosure: All the presenters and the CME chief, Dr. Ingrid Lim have disclosed no financial relationships with commercial interest related to this conference.

Target Audience: All Providers