Title:  Human Factors and Learning from Error

Speaker:  Deborah Gould, MD

Objectives:

1. Understand human factors and its relationship to patient safety.. 

2. Apply human factors thinking to the work environment..

3. Understand the nature of error and how health care can learn from error to improve patient safety..

Resources: See PowerPoint Presentation Slides

Statement of Disclosure:

The Kaiser Permanente East Bay Oakland Medical Center has determined that the speakers and the planning committee for this program do not have affiliations with any corporate organizations that may constitute a conflict of interest with this program.  Kaiser Permanente does not endorse any brand name products.

East Bay Area - Oakland is accredited by the Institute for Medical Quality/California Medical Association (IMQ/CMA) to provide continuing medical education for physicians.

East Bay Area - Oakland designates this live activity for a maximum of 1.0 AMA PRA Category 1 credit(s)^TM.. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

Nurses may report 1 hour of credit towards the continuing medical education requirements for license renewal by the California Board of Registered Nurses.