Recording: NSA Four Habits Model Communication Skills11.17.21_11.17.22
The goal of this video is to increase the provider's level of comfort with communication, particularly in challenging communication scenarios. The Four Habits approach allows the provider to strengthen the bond and trust to optimize health care outcomes.
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All physicians and providers involved in patient care and team building.
1. Apply the Four Habits Model of Communication to any patient encounter:
-Open visits in a welcoming manner and quickly establish rapport
-Efficiently elicit the patient's concerns
-Close the visit with a plan while engaging the patient in active discussion
Klaus Kernbach, DPM, Podiatry, KP Vallejo, Communication Consultant Lead, NSA, and Jason Gilde, MD, Communication Consultant, NSA
Klaus Kernbach, DPM, Podiatry, KP Vallejo, Communication Consultant Lead, NSA
Kaiser Napa/Solano is accredited by the California Medical Association (CMA) to provide continuing medical education for physicians. The Kaiser Napa/Solano designates this Live Activity for a maximum of 0.25 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
- 0.25 AMA PRA Category 1 Credit(s)™