Recording: Strategies for Successful Communication in the COVID Era

Virtual JAMM Series: Strategies for Successful Communication in the COVID Era

Our expert presenters, Denise Brahan, MD, MPH and Lisa Marinelli, MD, will share skills to manage some of the unique communication challenges we face today. From handling heightened patient stress to maintaining connections during virtual care, physicians of all specialties will come away with concrete strategies for communicating effectively during the pandemic.

As a reminder, our ongoing JAMM CME videoconferences are intended to bring internal and external experts on various topics to provide education and support for the health, wellness, clinical practice, and professional development of TPMG physicians. Thank you for all you do!

If you would like CME, please do the following:
Log-in first (above) with your NUID & computer credentials to view all session details.
Locate the recording link and evaluation by clicking "Take Course".
Complete the online evaluation & claim your credit via this website.
If you have already claimed CME credit for the live session, do not claim credit for the recording.




Denise Brahan, MD, MPH
Lisa Marinelli, MD

Planning Committee Members:

Amanjot Sethi, MD,  TPMG Regional Director of Wellness Operations
Rae Oser, PhD, Director TPMG Strategic Initiatives, TPMG Physician Education & Development
Cheo Tobin, Project Manager, TPMG Physician Education & Development
Stevie Gomez, Ed.M. Sr. Professional Development Consultant, TPMG Physician Education & Development

Target Audience:
TPMG Physicians and other members of the Kaiser Permanente healthcare team.


As a result of this activity, participants will be able to: 

  • Identify wellness tools that physicians can implement into their work routine that will lead to higher staff morale and improved patient care and safety.
  • Identify opportunities to incorporate wellness resources located on the TPMG physician support website:
  • Strategies for Successful Communication in the COVID Era:
    • Acknowledge and validate communication challenges during the COVID Era
    • Provide new communication skills and phrases for common challenging scenarios
    • Share and list resources that can assist physicians with their communication and well-being


CME Information:


To Receive CME credit:
Participate in session; complete the online evaluation; and claim your credit via this website. Click on "Take Course" to proceed.

TPMG Physician Education and Development is accredited by the California Medical Association (CMA) to provide continuing medical education for physicians.

TPMG Physician Education and Development designates this live activity for a total of 1.0 hour of AMA PRA Category 1 credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Certificate of attendance will be available on the TPMG Physician Education & Development website for printing within 30 days of the program date. It will be up to the individual attendees to report applicable hours of attendance to their respective boards.

Disclosure Statement: 
TPMG Physician Education and Development has determined that the speakers, planning committee and consultants for this activity do not have any affiliations with any corporate organizations that would constitute a conflict of interest, relevant to the content of this activity.  TPMG does not endorse any brand name products.

Equipment Requirements:  

Internet and KP network access will be required to locate session details and/or access the evaluation via this website. Please "log-in" first (top of screen/above) with your KP NUID & computer credentials and click "Take Course" to proceed.

Additional Information

Conference room: 
online via webinar
Course summary
Available credit: 
  • 1.00 AMA PRA Category 1 Credit(s)™
Course opens: 
Course expires: 



Available Credit

  • 1.00 AMA PRA Category 1 Credit(s)™
Please login or register to take this course.