RWC 2020.4.13 Goals of Care 4 Habits Model for COVID19
The goal for this activity and best practice, is to provide our members the excellent care and improved communication skills they deserve, while keeping all of us safe as possible during this time of COVID-19. Physicians to deliver goals of care and serious news conversations to patients and families dealing with COVID-19 diagnosis.
Resources: Talking with Patients Using the 4 Habits Monograph - Kaiser Permanente, copyrighted 2011 (revised) by the Permanente Medical Group, Physician Education and Development. All rights reserved. 4 Habits Monograph.docx
Physician Focus: All physicians
Non-physicians: all patient care providers from clinical areas
Educational Objectives: By the end of the activity, participants will be able to:
- Apply the 4 Habits model to goals of care and serious news conversations.
- Incorporate empathy into challenging conversations.
- Discuss communication skills tools to respond to COVID-19 patients’ concerns.
- Deliver goals of care and serious news to patients in the hospital setting.
- Shoshana Helman, MD, Palliative Care, Communication Consultant, KP Redwood City
- Aifra Ahmed, MD, HBS, Continuum of Care, Communication Consultant, KP Redwood City
CME Staff: Alvin Ting MD, Internal Medicine, CME Chief of Education, KP Redwood City; Julia Carranza, CME Coordinator, KP Redwood City
Disclosure Statement: All other presenters and program planners of this conference have disclosed that he/she has no relevant financial relationships with commercial interest. The CME Department has reviewed their disclosure information for the planner(s) and/or committee / faculty for this program and they do not have relevant financial relationship(s) that presents a conflict of interest with this activity.
Kaiser Permanente Medical Center - Redwood City takes responsibility for the content, quality and scientific integrity of this CME Activity.
Kaiser Permanente does not endorse any brand -name products.
Kaiser Permanente Medical Center - Redwood City is accredited by the California Medical Association (CMA) to provide continuing medical education for physicians.
Credit Designation Statement
The Kaiser Permanente Medical Center - Redwood City designates this Live Activity for a maximum of 1 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
- 1.00 AMA PRA Category 1 Credit(s)™
- 1.00 Geriatrics
- 1.00 Pain/EOL