Faculty:

Lisa Marinelli, MD, SRO Emergency Medicine

Kathryn Brown, MD, SRO Pediatrics

Diana Prince, MD, SRO Adult and Family Medicine

EDUCATIONAL OBJECTIVES:

As a result of viewing this presentation, participants will be better able to: (1) elicit the patient’s real concerns; (2) understand the patient’s perspective concerning their medical problems; (3) demonstrate empathy towards patients; (4) conclude visits to maximize patient understanding and adherence; and (5) have more satisfying patient encounters.

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Statement of Disclosure:  The faculty, speakers, planning committee members, and consultants for this activity have no affiliations with any corporate organizations (commercial interests) that may constitute a conflict of interest with this activity.  Kaiser Permanente does not endorse any brand-name products. 

Kaiser Foundation Hospital Santa Rosa is accredited by the Institute for Medical Quality/California Medical Association (IMQ/CMA) to provide continuing medical education for physicians.  Kaiser Foundation Hospital Santa Rosa takes responsibility for the content, quality and scientific integrity of this CME activity. 

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FACULTY:

Lisa Marinelli, MD; Kathryn Brown, MD; and Diana Prince, MD

PLANNING COMMITTEE:

Lisa Marinelli, MD; Kathryn Brown, MD; and Diana Prince, MD

Dr. Marinelli, Dr. Brown and Dr. Prince have nothing to disclose

Statement of Disclosure:  The faculty, speakers, planning committee members, and consultants for this activity have no affiliations with any corporate organizations (commercial interests) that may constitute a conflict of interest with this activity.  Kaiser Permanente does not endorse any brand-name products.

Kaiser Foundation Hospital Santa Rosa is accredited by the Institute for Medical Quality/California Medical Association (IMQ/CMA) to provide continuing medical education for physicians.  Kaiser Foundation Hospital Santa Rosa takes responsibility for the content, quality and scientific integrity of this CME activity. 

Kaiser Foundation Hospital Santa Rosa designates this live activity for a maximum of one (1) AMA PRA Category 1 Credit(s)™.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.  This credit may also be applied to the CMA Certification in Continuing Medical Education.

Kaiser Foundation Hospital Santa Rosa designates this live activity for a maximum of one (1) AMA PRA Category 1 Credit(s)™.  Physicians should claim only the credit commensurate with the extent of their participation in the activity. This credit may also be applied to the CMA Certification in Continuing Medical Education.

Although the Kaiser Foundation Hospital Santa Rosa Professional Development and Education Program is not a California Board of Registered Nurses (BRN) provider, nurses may report 1 contact hour toward the continuing education requirements for license renewal by the California Board of Registered Nurses. "CME" may be noted on the license renewal application in lieu of a BRN provider number.