SSF 2023 Recording Grand Rounds 4/11/23 - HRO Local Leadership Error Proofing Tools ENDURING MATERIAL

This recording will be available April 12, 2023 to extend to June 12, 2023.

This recording was from the HRO-Local Leadership Error Proofing Tools Course on 4.11.23

If you would like CME, please do the following:

  1. Log-in first (above) with your NUID & computer credentials to view all session details.
  2. Click on "Take Course"
  3. Complete all course steps 1-4
  4. If you have already claimed CME credit for the live session, do not claim credit for the recording.

Target Audience

All physicians and staff will have a major role in closing this gap.


Learning Objectives

To promote and reinforce a culture of high reliability, safety, and respect through successfully spreading evidence-based methods and a common set of behavioral expectations.

Provide a framework to:
- Deliver innovative and engaging learning experiences in a psychologically safe manner 
- Integrate HRO practices into local leadership standard work to ensure sustainability 

Additional Information

South San Francisco Medical Center
Course summary
Available credit: 
  • 1.00 AMA PRA Category 1 Credit(s)™
Course opens: 
Course expires: 
Kaiser Permanente Recording
South San Francisco, CA 94080
United States


  • Robin Betts, MBA-HM, RN, CPHQ Vice President, Safety, Quality & Regulatory Services
    Kaiser Foundation Health Plan & Hospitals, Northern California
  • Rachel M. Crosby MHA, RRT, RCP Regional Leader, Risk Management and Safety
  • Jocelyn Alimboyoguen, MSN, RN, CPHQ Clinical Practice Consultant
  • Alan Underwood, MBA, MPH Associate Medical Group Administrator Administration/South San Francisco

Planning Committee:

  • Maria Faulve-Montojo, RN, MSN, CPHQ Area Quality Leader & Patient Safety Officer Safety, Quality & Regulatory Services San Mateo Service Area
  • Gary Leicht Area Portfolio Leader Administration/San Mateo Service Area
  • Tina Bray, RN, MSN, MBA, DNP Chief Operating Officer/Chief Nurse Executive Administration/South San Francisco
  • Isabel Uibel, DNP, RN Medical Group Administrator Administration/Redwood City
  • Alan Underwood, MBA, MPH Associate Medical Group Administrator Administration/South San Francisco

CME Staff: Jie Zheng, MD; Julia Carranza, CME Coordinator

Kaiser Permanente South San Francisco has determined that all speaker(s) and the planning committee for this activity do not have any relevant financial relationships with any ineligible companies to disclose

Kaiser Permanente South San Francisco takes responsibility for the content, quality, and scientific integrity of this CME activity.

Kaiser Permanente does not endorse any brand-name products.

Accreditation Statement:

Kaiser Permanente South San Francisco is accredited by the California Medical Association (CMA) to provide continuing medical education for physicians.

Credit Statement:

The South San Francisco Medical Kaiser Permanente Medical Center (South San Francisco, CA 94080) designates this online activity for a maximum of 2.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Nurses may report up to a maximum total of 2.0 AMA PRA Category 1 Credit(s)™ towards the Continuing Medical Education requirements for license renewal by the California Board of Registered Nurses.


Available Credit

  • 1.00 AMA PRA Category 1 Credit(s)™
Please login or register to take this course.

Required Hardware/software

MS Teams