Current Situation

There are some physicians who have room for growth with their communication skills, either based on their MPS scores, or based on concerns with their interpersonal skills, regardless of their MPS scores.

Desired Practice

Our goal would be improved MPS scores compared to past quarters as well is positive changes in their interpersonal skills in general

Target Audience: Small groups of physicians referred by their chiefs or self-referred from a variety of specialties. Two communication consultants per group.

Planners: 

Objectives:

By the end of the activity participants should be able to- This follow-up is meant to help solidify skills obtained from the prior sessions. In doing so, we aim to entrench positive and effective communication tools for the providers.

FACULTY & DISCLOSURE STATEMENT:  The presenter & planner(s) for this activity have disclosed that they have no relevant relationships with commercial or industry organizations (Commercial Interest). The CME Department has reviewed their disclosure information for the planner(s) and faculty for this activity and they do not have relationships that present a relevant conflict of interest. Kaiser Permanente does not endorse any brand name products.

ACCREDITATION STATEMENT:  The Kaiser Permanente Diablo Service Area is accredited by the California Medical Association (CMA) to provide continuing medical education for physicians.

CREDITS STATEMENT:  The Kaiser Permanente Diablo Service Area designates this Live Activity for a maximum of 4.00-8.00 AMA PRA Category 1 Credit(s)™.  Physicians should claim only the credit commensurate with the extent of their participation in the activity. These credits may also be applied to the CMA Certification in continuing medical education. Nurses may report credit towards the continuing medical education requirements for license renewal by the California Board of Registered Nursing.