Desired Practice: We know though that empathy is key in creating therapeutic relationships with our patients. By teaching providers how to show empathy, they will have better interactions with their patients which will lead to improvements in treatment adherence as well as patient and provider satisfaction.

Target Audience: All healthcare providers

Planners: 

Erica Rogers, MD

Objectives:

After this activity, providers will be able to use empathy in clinical interactions. They will learn how to identify opportunities to provide empathy as well as provide empathic statements to patients.

FACULTY & DISCLOSURE STATEMENT:  The presenter & planner(s) for this activity have disclosed that they have no relevant relationships with commercial or industry organizations (Commercial Interest). The CME Department has reviewed their disclosure information for the planner(s) and faculty for this activity and they do not have relationships that present a relevant conflict of interest. Kaiser Permanente does not endorse any brand name products.

ACCREDITATION STATEMENT:  The Kaiser Permanente Diablo Service Area is accredited by the California Medical Association (CMA) to provide continuing medical education for physicians.

CREDITS STATEMENT:  The Kaiser Permanente Diablo Service Area designates this Live Activity for a maximum of 3.50 AMA PRA Category 1 Credit(s)™.  Physicians should claim only the credit commensurate with the extent of their participation in the activity. These credits may also be applied to the CMA Certification in continuing medical education. Nurses may report credit towards the continuing medical education requirements for license renewal by the California Board of Registered Nursing.