2023 GSAA Communication Skills Workshop - 5/9/23

Union City, CA US
May 9, 2023

Target Audience

All Registered Providers

Learning Objectives

At the conclusion of this program, clinicians will be better able to:

  • Demonstrate techniques to create a rapport quickly with the patient
  • Demonstrate techniques to understand the patients perspective
  • Implement best practices for checking patient comprehension of treatment plan/information
  • Demonstrate techniques to engage patients during difficult conversations
  • Use the 4 Habits to help deliver bad news to patients

Additional Information

Union City Medical Offices
Conference room: 
UC Landing 1 & 2
Course summary
Available credit: 
  • 4.00 AMA PRA Category 1 Credit(s)™
Course opens: 
Course expires: 
Event starts: 
05/09/2023 - 8:30am PDT
Event ends: 
05/09/2023 - 12:30pm PDT
Kaiser Permanente Medical Center - "UC Landing - Administrative Offices"
30116 Eigenbrodt Way
Conference Rooms 1 & 2
Union City, CA 94587
United States

Frank Garritano, MD | Alan Jung, MD | Jennifer Teng, MD | Emily Yen, MD  | Dayna Parish, MD

GSAA Communication Consultants

All speaker(s) above and planner(s) (Dr. Frank Garritano) have no relevant financial relationship(s) with ineligible companies to disclose.


Continuing Medical Education

CME Credit will be granted to participants who attend and complete the evaluation survey. 

The Kaiser Foundation Hospital GSAA is accredited by the California Medical Association (CMA) to provide continuing medical education for physicians.  The Kaiser Foundation Hospital GSAA takes responsibility for the content, quality and scientific integrity of this CME activity.

The Kaiser Foundation Hospital GSAA designates this live activity for a maximum of  4 Hours of AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Nurses may report 4 hours of credit towards continuing medical education requirements for license renewal by the California Board of Registered Nurses.  It will be up to individual attendees to report applicable hours of attendance to their respective boards.  The Kaiser Foundation Hospital GSAA is not a BRN provider. However, you may report your hours for this session by indicating "CME" on your license renewal application (in the space where a BRN Number is requested).


Available Credit

  • 4.00 AMA PRA Category 1 Credit(s)™
Please login or register to take this course.