Educational Objectives: By the end of the activity, participants will be able to:

1. Leverage KPHC to support the quality initiatives relevant to their specialty
2. Define and apply the KPHC workflows that allow them to optimize their inbasket management.
3. Identify and apply the steps to complete a video visit

Educational Objectives: By the end of the session participants will be able to

1. Utilizing the unified outpatient schedule to identify members you have never seen
2. Using the toolbar button to send secure messages/write letters
3. Leverage the new Dashboard report to bulk email multiple new members
4. Updating the patients preferred name
5. Accessing the outside record
6. Documenting the patient’s preferred name
7. The MDs PROMPT view
8. Use the sticky note to make a personal connection during the follow up visit
9. Leveraging an updated MDP smartphrase

Target Audience: Physician Focus: All Physicians in RWC and SMM who use the KPHC Electronic Medical Records (EMR)

Planners: Sarah Browne, APIC of IT, access and performance improvement/Project Manager; Herb Szeto, APIC of Hospital and IT, Hospital Medicine;; Dustin Stark, Regional KPHC Learning Consultant for Redwood City

Speaker(s): Dustin Stark, Regional KPHC Learning Consultant for Redwood City

Resources: Regional Kaiser Permanente Health Connect (KPHC) team references http://cl.kp.org/pkc/ncal/clib/Training/kphc/index.htm

Disclosure: The presenters and program planners of this conference have disclosed that he/she has no relevant financial relationships with commercial interest. The CME Department has reviewed their disclosure information for the planner(s) and/or committee / faculty for this program and they do not have relationships that present a conflict of interest.

Kaiser Permanente Medical Center - Redwood City takes responsibility for the content , quality and scientific integrity of this CME Activity.

Kaiser Permanente does not endorse any brand -name products.

Accreditation and Credits

Kaiser Permanente Medical Center - Redwood City is accredited by the Institute for Medical Quality/California Medical Association (IMQ/CMA) to provide continuing medical education for physicians.

Credit Designation Statement

The Kaiser Permanente Medical Center - Redwood City designates this Live Activity for a maximum of 1 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.