Educational Objectives: By the end of the activity, participants will be able to:

  1. Improve rapport with our patients.
  2. Demonstrate joy in practice by having meaningful relationships with our patients.
  3. Improve performance on the MPS scores.
  4. Improve the quality of patient care.

Target Audience: Physicians from Adult Family Medicine

KP Planners (varies): 

  1. Debra Matityahu, MD/OB/GYN, Communication Consultant
  2. Aifra Ahmed, MD, Assistant Chief of Service, Communication Consultant
  3. Elizabeth Chang, MD, Communication Consultant
  4. Jasper Chen, MD, Communication Consultant
  5. Garrett Eggers, MD, Communication Consultant 
  6. Ashu Goyal, MD,Communication Consultant
  7. Shoshana Helman, MD, Communication Consultant
  8. Sharon Blau Hartley, Heath Care Ombudsman Mediator
  9. Justin Low, MD, Communication Consultant
  10. Sarah Nanni, MD, Communication Consultant 
  11. Narang, Neera, MD, Communication Consultant  
  12. Sabine Schenck, Service Practice Leader 
  13. Jerry Tsai, MD, Communication Consultant 
  14. Aviva Weinberg, MD, Communication Consultant 

KP Speaker(s) Varies: 

  1. Debra Matityahu, MD/OB/GYN, Communication Consultant
  2. Aifra Ahmed, MD, Assistant Chief of Service, Communication Consultant
  3. Elizabeth Chang, MD, Communication Consultant
  4. Jasper Chen, MD, Communication Consultant
  5. Garrett Eggers, MD, Communication Consultant 
  6. Ashu Goyal, MD,Communication Consultant
  7. Shoshana Helman, MD, Communication Consultant
  8. Sharon Blau Hartley, Heath Care Ombudsman Mediator
  9. Justin Low, MD, Communication Consultant
  10. Sarah Nanni, MD, Communication Consultant 
  11. Narang, Neera, MD, Communication Consultant  
  12. Sabine Schenck, Service Practice Leader 
  13. Jerry Tsai, MD, Communication Consultant 
  14. Aviva Weinberg, MD, Communication Consultant 

Resources: Talking with Patients Using the 4 Habits Monograph - Kaiser Permanente, copyrighted 2011 (revised) by the Permanente Medical Group, Physician Education and Development. All rights reserved.

Disclosure Statement: Garrett Eggers disclosed his wife works for Roche. The CME Department has reviewed the disclosure information for Dr. Eggers, faculty member for this program, and he do not have relationships that present a conflict of interest with this CME Activity.

The presenters and program planners of this conference have disclosed that he/she has no relevant financial relationships with commercial interest. The CME Department has reviewed their disclosure information for the planner(s) and/or committee / faculty for this program and they do not have relationships that present a conflict of interest.

Kaiser Permanente Medical Center - Redwood City takes responsibility for the content , quality and scientific integrity of this CME Activity.

Kaiser Permanente does not endorse any brand -name products.

Accreditation and Credits

The Kaiser Permanente Medical Center - Redwood City is accredited by the California Medical Association (CMA) to provide continuing medical education for physicians.

Credit Designation Statement

The Kaiser Permanente Medical Center - Redwood City designates this Live Activity for a maximum of 1.5 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Session date: 
Wednesday, January 29, 2020 - 9:00am to 10:30am
Location: 
Kaiser Permanente
1150 Veterans Blvd.
Tower D
Redwood City, CA 94063
United States
  • 1.50 AMA PRA Category 1 Credit(s)™
  • 1.50 Pain/EOL

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