Frequency: 

Meets Every 2nd Tuesday of the Month

Planner:

• Haritha Rachamallu, M.D., Adult and Family Medicine

Planning Committee:

• Dr. Michael Lum, MD - Assistant Physician in Chief (APIC) for Access and Utilization, Kaiser Permanente, San Jose.
• Dr. Andrew Prasertham, MD- Chief of Medicine Sub-specialties, Kaiser Permanente, San Jose.
• Dr. Sangeeta Joshi, MD -CME committee member and Assistant Chief of Adult and Family medicine/ TWT (Today's work Today ) planning committee member, Kaiser Permanente, San Jose
• Christina Sam -Associate Medical Office Controller, TPMG Controller's 

Desired Practice:

1. Streamlining referrals to decrease the facility gap to align with regional averages.
2. Improve effective communication between referring and consulting physicians to ensure care without delay in the most time-efficient and cost-effective manner for the member, as tracked and analyzed in our annual Physician Opinion Surveys (POS).

Objectives:

1. Apply effective communication strategies between referring and consulting physicians as outlined in the tri-fold (please see attached copy of tri-fold)
2. Perform the appropriate pre-referral work up as outlined on the e-consult page. (electronic page)
3. Utilize P-consult (phone consult) when available before direct booking to ensure appropriate pre-work has been done before seeing specialists, to care without delay.