CME Office: 
Series date: 
01/01/2018 - 2:00pm PST to 12/31/2018 - 2:00pm PST


Meets Every 2nd Tuesday of the Month


  • Haritha Rachamallu, M.D., Adult and Family Medicine

Planning Committee:

  • Dr. Michael Lum, MD - Assistant Physician in Chief (APIC) for Access and Utilization, Kaiser Permanente, San Jose.
  • Dr. Andrew Prasertham, MD- Chief of Medicine Sub-specialties, Kaiser Permanente, San Jose.
  • Dr. Sangeeta Joshi, MD -CME committee member and Assistant Chief of Adult and Family medicine/ TWT (Today's work Today ) planning committee member, Kaiser Permanente, San Jose
  • Christina Sam -Associate Medical Office Controller, TPMG Controller's 

Desired Practice:

  1. Streamlining referrals to decrease the facility gap to align with regional averages.
  2. Improve effective communication between referring and consulting physicians to ensure care without delay in the most time-efficient and cost-effective manner for the member, as tracked and analyzed in our annual Physician Opinion Surveys (POS).


  1. Apply effective communication strategies between referring and consulting physicians as outlined in the tri-fold (please see attached copy of tri-fold)
  2. Perform the appropriate pre-referral work up as outlined on the e-consult page. (electronic page)
  3. Utilize P-consult (phone consult) when available before direct booking to ensure appropriate pre-work has been done before seeing specialists, to care without delay.