Saturday, February 1, 2020 - 12:00pm to Thursday, December 31, 2020 - 5:00pm
March 26th and October 8th
- Rizwana Chaudhry, MD, HBS, Kaiser Permanente, San Jose
- Annette Chastain, Lead Consultant, Member Outreach Manager, Kaiser Permanente, San Jose
- Heidi Olander, MD, OBYN, communication consultant, Kaiser Permanente, San Jose
- Haritha Rachamallu, MD, Chief of Professional Education, Kaiser Permanente, San Jose
- Lakshmi Avula, MD, HBS, Communication Consultant, Kaiser Permanente, San Jose
- Jessica Nijmeh, MD, HBS, Kaiser Permanente, San Jose
- Build a culture of collegiality, empathy, and understanding between nurses and physicians.
- Improve the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) score for the hospital.