CME Office: 
Series date: 
Wednesday, January 1, 2020 - 12:30pm to Thursday, December 31, 2020 - 1:30pm

Frequency: 

Varies


Planner:

  • Rachel Sutherland, M.D., Adult and Family Medicine, Kaiser Permanente, Gilroy

Planning Committee:

  • Catherine Snively, MD, Adult and Family Medicine, Kaiser Permanente, Gilroy
  • Bao Nguyen, MD, Adult and Family Medicine, Kaiser Permanente, Gilroy
  • Adam Bolour, MD, MD, Adult and Family Medicine, Kaiser Permanente, Gilroy
  • Elba Lopez, Admin Specialist, Medical Office Administration, Gilroy

Desired Practice:

- Follow evidence-based use of diagnostic tests and management
- Lower referral rates through appropriate and sufficient workup prior to referral
- Timely response and management of patient messages and results
- Improvement in patient satisfaction score
- Improvement in Quality and HEDIS (Healthcare Effectiveness Data and Information Set) goals


Objectives:

- Implement evidence based recommendations in diagnosis and management of common conditions in primary care
- Improve metrics and patient satisfaction scores
- Optimize referral workup to specialties and improve communication between primary care and specialty departments
- Manage patient messages and results in efficient manner